Mid-size outdoor kitchens needing both grilling performance and side cooking
Homeowners who want radiant heat upgrades for better searing and fewer flare-ups
Compact spaces that benefit from combination storage solutions
Contractors and designers creating high-value stainless island kits with optional add-ons

🎁 Free 3D Design Rendering Included

Not sure how it all fits? With this package, you’ll receive a complimentary 3D rendering of your custom outdoor kitchen—just provide your layout dimensions and we’ll take care of the rest.

🛡️ Warranty Coverage:

Lifetime Warranty on grill housing, cooking grates, and stainless steel burners
3-Year Warranty on flame tamers
1-Year Warranty on side burner, access doors, ice chest, and accessories
Warranties apply to residential use only and the original purchaser
Backed by Lion Premium Grills and manufacturer support

California Prop 65 Warning:
This product can expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
Learn More

Shipping & Delivery

Track your shipment, calculate estimated arrival dates, or start a return.

Track Your Order Start a Return

Calculate Estimated Arrival

Enter your ZIP Code to see when your LTL Freight items (Grills/Kitchens) are likely to arrive.

*Estimates based on similar orders. Delivery dates are subject to change.

Expected Arrival

Note: This is an estimate based on similar orders. Actual delivery dates are subject to change due to weather, carrier volume, and location.

📦 Small Parcel Shipping

(Tools, Accessories, Covers)

Speed: Ships within 24-48 hours. Delivered in 1-4 business days.
Cost: Free shipping on orders over $89.99. Flat rate $9.99 for smaller orders.
Tracking: Tracking number emailed upon shipment.
Signature: Required for orders over $400. Ensure someone 18+ is available.

🚛 LTL Freight Shipping

(Grills, Package Deals, Outdoor Kitchens)

Delivery Method: Curbside delivery with Lift Gate service included.
Scheduling: Carrier will call you to schedule a specific delivery window.
Remote Areas: May incur additional fees or longer transit times.

⚠️ CRITICAL: Inspect Before Signing We strive for perfection, but damage can happen. Do not sign the delivery receipt if the product is visibly damaged beyond repair. Refuse the shipment immediately. If damage is minor, you MUST note it on the delivery receipt before the driver leaves.

Small Item Returns

30-Day Policy: Return new, unused items in original packaging within 30 days.
Shipping Costs: Customer is responsible for return shipping unless the error is ours.
Process: Contact us for a return label. Refunds are processed to original payment method.
Exchanges: Return the original item and place a new order.

LTL Freight Returns

Higher Costs: Freight return shipping is expensive and is deducted from the refund.
Restocking Fee: Fees apply if items are not returned in original condition.
Requirements: Items must be strapped to the original pallet and wrapped securely.

Ready to start the process?

Start a Return Request

What happens if I’m not home during delivery?

For LTL freight, the carrier will contact you to schedule. If you miss this appointment, a redelivery fee may apply. For small parcels requiring signature (over $400), a notice will be left to reschedule.

Can I track my order?

Yes! Once shipped, you will receive an email with a tracking link. You can also visit our Order Tracking Page.

What if my shipment arrives damaged?

Refuse the delivery if damage is major. If damage is minor/concealed, note it on the receipt, accept the delivery, and contact us immediately with photos.

Can I change my shipping address?

Contact us immediately. If the order has already left our warehouse, address changes may not be possible or may incur carrier re-routing fees.

How do you handle remote areas?

Remote locations (mountains, islands, limited access roads) may require extra time or fees. The carrier will notify you if this applies.

Contact Customer Service

We are here to help!
Phone: 951-977-8222
Email: info@bestofbackyard.com