$99.99
CALIFORNIA PROP 65 WARNING: This product can expose you to chemicals including Chromium (hexavalent compounds), which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to: www.P65Warnings.ca.gov
Plan your delivery for grills, outdoor kitchens, and accessories.
Already placed an order? Track it here.
Enter your ZIP Code below to calculate your estimated delivery date. Delivery times may vary based on location and shipping method.
We use USPS, FedEx, and UPS for smaller items like grill tools and accessories. Delivery typically takes 1-4 business days after processing.
For larger items like grills and outdoor kitchens, we use LTL (Less Than Truckload) freight. These shipments are palletized for secure transport and are typically delivered curbside.
Important: Remote areas may experience additional delivery times or fees. Please contact us if you suspect your area qualifies as remote.
Our 30-Day Return Policy applies to all small parcel items. You may return new, unused items within 30 days of delivery for a full refund or exchange. Items must be returned in their original condition and packaging.
For LTL shipments, please note that return shipping costs are higher. Additionally, items must be returned on the original pallet—properly strapped and secured just as they were received. Please review the following important details for LTL returns:
If you’re not available when your delivery arrives, our LTL carrier will reschedule the delivery for a later time or date. This may incur additional fees. To avoid delays, please ensure that someone 18 or older is available to sign for your package, or arrange for a trusted neighbor or secure drop-off location. Keeping your contact details updated is key to receiving timely notifications.
Yes! Once your order ships, you’ll receive an email with a tracking number and a link to monitor its status in real time. You can also visit our Order Tracking Page for the latest updates. If tracking information isn’t updating or you have concerns, please contact our support team immediately.
We strive for every order to arrive in perfect condition. If you notice that your shipment is visibly damaged beyond repair, do not sign for the delivery. Refuse the delivery immediately and contact our customer support with your order number and photos of the damage. This ensures we can quickly initiate a replacement or refund. If the damage is minor, note it on the delivery receipt and then contact us for guidance.
While we work hard to deliver on schedule, delays can sometimes occur due to weather, traffic, or unforeseen issues. If your order hasn’t arrived within the estimated timeframe, please review your tracking details. If there is a significant delay or any discrepancy, contact our support team so we can resolve the issue promptly.
If you need to update your shipping address, please contact our customer support as soon as possible. We will do our best to accommodate your request; however, if your order has already shipped, changes may not be possible.
For orders delivered to remote areas, additional delivery times or fees may apply. Our carriers will notify you if your location qualifies as remote. If you have any concerns or suspect extra charges, please reach out to our support team for clarification.
You can reach our customer service team by phone or email. For immediate assistance, please call 951-977-8222 or email info@bestofbackyard.com. We’re here to help with any questions or concerns regarding your order.
Have questions about shipping or returns? We're here to help.
Phone: 951-977-8222
Email: info@bestofbackyard.com
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