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Lion BBQ Direct Blog | Grilling Tips & Outdoor Kitchen Ideas & More

Lion BBQ Direct Help Center

Expert Tips, Tricks & How-To Guides

Lion BBQ Direct’s Expert Tips, Tricks & How-To Guides are your ultimate resource for insider grilling wisdom, ensuring your Lion BBQ performs like new and beyond. Our comprehensive, step-by-step guides not only help you maintain peak performance but also unlock advanced techniques

🔥 How to Convert Your Lion Grill? – Step-by-Step guide on how to change your gas type.

🔥 Grill Care and Maintenance – Learn how to keep your Lion grill clean and in great shape.

🔥 Elevate Your Grilling Game  – Learn how a searing burner can improve your grilling.

🔥 Charcoal Taste with a Gas grill – Yes upgrade your Lion Grill with the charcoal tray.

LEARN MORE 

Lion Blogs

Lion BBQ Grill Reviews & Buying Guides

Lion BBQ Grill Reviews & Buying Guides offer concise, expert insights to help you choose the perfect Lion grill. Our streamlined evaluations break down performance, features, and value, ensuring your outdoor cooking experience is always top-notch.

🔥 Why Choose Lion Grills? – Learn why Lion is a to go Brand for customer and builders alike

🔥 Lion L90000 or L75000?  – Find what grill works for your needs.

🔥 Lion 40-Inch Grill Should you Buy It?  – Is the L90000 really the best large grill

🔥 Why Choose the Lion 32″ Grill?  – Discover everything about the L75000

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Lion BBQ Direct Help Center

Outdoor Kitchens & Backyard Living Ideas

FAQs

What are the key features and benefits of Lion Premium BBQ grills?

Lion Premium Grills are known for solid construction and high performance. They are built from 304 stainless steel with a double-lined hood for durability, and feature cast stainless steel burners that hold and radiate heat efficiently. The grills heat up quickly and are user-friendly, with simple controls and an easy learning curve. Many Lion grills also come with convenient extras like interior lighting and analog thermometers for monitoring your cook. In short, Lion grills deliver commercial-quality build, powerful heating, and ease of use – providing an excellent grilling experience comparable to higher-end models, but often at a more affordable price point.

How durable are Lion grills? Are they made with 304 stainless steel?

Yes – durability is a major strong point of Lion grills. They are constructed from 304-grade stainless steel, a high-quality alloy known for superior corrosion resistance in outdoor conditions​. In fact, Lion uses 16-gauge 304 steel for much of the grill body, making the units extremely sturdy (the larger models weigh over 200 lbs)​. This heavy-duty build means Lion grills can withstand years of use and harsh weather without warping or rusting when properly maintained. The combination of thick stainless steel and solid welds gives these grills “unstoppable durability,” earning Lion a reputation as a “heavy-weight champ” for toughness in its class​. With basic care, you can expect a Lion grill to last for many years of backyard cooking.

How powerful are Lion grills (BTUs and performance)?

Lion grills deliver high heat output suitable for serious grilling. The standard 4-burner Lion (32-inch L75000 model) packs about 60,000 BTUs total from the main burners (approximately 15,000 BTU per burner) plus an additional 15,000 BTU from the rear infrared rotisserie burner​.

The larger 5-burner Lion (40-inch L90000) offers around 75,000 BTUs from the main burners, also with a 15,000 BTU rotisserie burner​. In practice, this means Lion grills can reach high searing temperatures and sustain plenty of heat across the cooking surface. The cast stainless steel burners distribute heat well and hold up to high-temp cooking​. Combined with the thick stainless grates,

Lion grills excel at searing steaks and cooking large volumes of food evenly. In short, you get commercial-grade firepower in a Lion grill – more than enough BTUs for high-heat searing, while also capable of maintaining lower temps for roasting or slow cooking.

How much do Lion BBQ grills cost, and are they a good value?

Lion Premium BBQ grills are considered mid-range priced for a premium grill, offering a lot of value for the cost. The 32″ built-in models typically start around the mid-$1,000s (USD) and the larger 40″ models are in the $2,000+ range, depending on configuration and packages​. This pricing is lower than many other premium brands, yet you still get top-notch construction and features. Experts note that Lion provides “premium quality at the lowest price possible” in its category​. In fact, Lion grills are often praised for their competitive pricing given the heavy-duty build and lifetime warranty they include​. When you consider the included extras (rotisserie kit, cover, etc.) and the robust stainless steel build, Lion grills represent a great bang for your buck. Many buyers find that you get luxury-level performance and longevity without the hefty price tag of some competitor grills​.

What kind of warranty do Lion grills come with?

Lion offers an excellent warranty, especially on the critical components of their grills. The warranty is lifetime on all the main stainless steel parts – including the cast stainless steel burners, the stainless steel firebox housing/frame, and the stainless cooking grids​. This means Lion will replace or repair those parts for as long as you own the grill (for residential use) if they ever fail due to defects. Additionally, Lion provides a 3-year warranty on the stainless steel flame tamers and a 1-year warranty on smaller parts like valves, igniters, and other components​. Essentially, the burners and body – the heart of the grill – are covered for life, reflecting the company’s confidence in their durability. This generous warranty gives customers peace of mind that their investment is protected for the long run.

Note: Lion BBQ Direct / Best of Backyard only offers warranty for orders placed through Best of Backyard Network.

Which Lion grill size is better for me – the 32-inch or 40-inch model?

Both sizes share the same quality; the best choice depends on your cooking needs and space.

The 32″ Lion (L75000) has four main burners and about 830 sq. inches of total cooking area​. This is plenty of space to grill for most families and small gatherings (roughly 20–25 burgers at a time).

The 40″ Lion (L90000) upgrades you to five main burners with around 1,030 sq. inches of cooking area​– roughly a foot wider grilling surface. That extra burner and space can be useful if you frequently entertain larger groups or want to cook multiple food types at once (e.g. meats and veggies separated by heat zones). Keep in mind the 40″ will consume more fuel with the extra burner, and it requires a larger cutout (see install info below). In terms of price, the 40″ is a few hundred dollars more. For most average households, the 32″ model is already quite roomy and fuel-efficient. But if you have the room and budget, the 40″ gives you maximum capacity (5 burners) and is great for parties or big cookouts. Both models include the rear infrared burner and rotisserie kit.

In summary: choose the 32″ for standard family use or limited island space, or the 40″ if you want the extra cooking area and firepower for entertaining.

How do Lion grills compare to Blaze grills?

Lion and Blaze are often compared as they compete in the premium built-in grill market. Both brands use quality 304 stainless steel construction and offer powerful burners, but there are a few key differences in features:

  • Design & Features: Blaze grills (a newer brand founded in 2012) include some innovative features that Lion lacks, such as backup ignition via flash tubes and cross-over channels for more reliable lighting, and divided heat zone separators that let you cook different foods at different temperatures simultaneously​. Lion grills have a more straightforward design (no flash tubes or zone dividers), relying on a single spark flame-thrower ignition and an open cook box.

  • Included Extras: Lion often wins on value and convenience – Lion Premium grills come packaged with a “gourmet package” of free accessories like a rotisserie spit kit, smoker box, griddle plate and lifter, and a grill cover​ (items that cost extra with many Blaze models). These extras add versatility (e.g. you can smoke or griddle on a Lion grill out-of-the-box). Blaze does offer add-ons, but they are usually sold separately.

  • Performance: Both Lion and Blaze have comparable grilling performance in terms of heat output (each uses 15,000-BTU cast stainless burners). Blaze’s heat zone separators and flame stabilization grids give it an edge for precise multi-zone cooking and possibly fewer flare-ups, whereas Lion grills might run a bit hotter in one open zone (though Lion’s optional ceramic tamers can help even it out – see Q20). In real-world use, both brands sear and cook very well, but Blaze’s engineering touches cater to the detail-oriented griller.

  • Price & Value: Lion grills tend to be a bit more affordable for similar size (and again, include more accessories). Blaze positions itself slightly higher in price, partly due to the extra features. Many consumers choose Lion for the value advantage – you get a solid, heavy-duty grill with all the basics and freebies, while Blaze appeals if you want the latest design features and are willing to pay a bit more. Both brands carry lifetime warranties on burners and such, indicating confidence in build quality.

In summary, Blaze offers more bells and whistles (like flash tube ignition and zone separators) for advanced grilling, while Lion focuses on rock-solid fundamentals and value (sturdy build, high BTUs, and lots of included add-ons). Depending on your priorities – feature set vs. cost – either grill can be an excellent choice for an outdoor kitchen​

What are the differences between Lion and Bull grills?

Lion and Bull are both established grill brands that share many similarities in quality, but there are a few distinctions:

  • Build and Materials: Both Lion and Bull grills use heavy-duty 304 stainless steel construction and cast stainless steel burners, so you can expect durability and solid performance from either. In fact, one industry guide noted that you might wonder “why buy Bull if Lion offers the same qualities”, indicating their build quality and features are comparable in many respects​. Both brands offer models with infrared back burners, interior lights on some units, and rotisserie capability.

  • Model Selection: One notable difference is that Bull offers a wider selection of grill models and sizes. Bull’s lineup includes various built-in models (like the Angus, Brahma, etc., in 30″, 38″, and larger sizes) and cart models, whereas Lion focuses on two main built-in sizes (32″ and 40″) plus a couple of cart variations. So, if you need a very specific size or configuration, Bull might have more options to choose from​. Lion’s narrower lineup is well-refined but limited to those two sizes.

  • Features: Both brands include rear infrared burners on their premium models and offer optional sear burners. Bull has introduced things like backlit knobs and proprietary ReliaBull flame tamers on some models for even heat. Lion’s feature set is straightforward and relies on its robust standard stainless flame tamers (with an option to upgrade to ceramic, see Q20). There’s no drastic functional difference – both grills get hot and cook great. However, Bull’s top models may come standard with certain extras (like rotisserie kits or interior lights) depending on the package, similar to Lion.

  • Price and Value: Lion grills often come in at a slightly lower price point than Bull for similar size, and Lion includes that bundle of accessories (cover, rotisserie kit, etc.) by default​. Bull grills are also competitively priced in the premium market, sometimes a bit higher depending on the dealer or options. Both have lifetime warranties on burners, cooking grates, and firebox (Bull offers a lifetime on those parts as well), indicating long-term value.

In short, Lion and Bull grills are more alike than different – each offers robust 304 stainless construction, strong burners, and long warranties. The decision may come down to the size/options you need or brand preference. Bull’s advantage is a broader catalog of models (so you can pick exactly what fits your island), whereas Lion’s advantage is a value package (accessories included and often a lower cost for comparable specs)​. Both are reputable choices for a backyard kitchen, built to last for years of grilling.

How does Lion Premium Grills stack up against other premium grill brands?

Lion holds its own very well among other premium brands in the same category. When compared to peers like Coyote, Summerset, or Napoleon in the mid-to-upper tier grill market, Lion’s calling card is its extremely sturdy build and aggressive pricing. Experts describe Lion grills as offering “incredible durability and high-performance features at a competitive price point,” with cast stainless burners and commercial-grade materials that make them a go-to choice for people who need a grill that can handle harsh weather and heavy use​. In other words, you’re getting a grill that is as solid and long-lasting as many luxury brands, but without the luxury markup in price.

That said, there are a couple of areas where other brands might offer something Lion doesn’t: for example, Summerset or Coyote grills have a variety of models with different feature sets (like rear-facing control knob lights, interior halogen lights, spring-assisted hoods, etc.), and companies like Fire Magic or Lynx (higher-end luxury brands) offer very advanced features and larger model selections. By contrast, Lion is a smaller company with a more limited lineup – essentially two grill sizes and a handful of accessories – and fewer high-tech extras​. This lean approach keeps Lion grills affordable and focused on core performance, but it means if you’re shopping for, say, a built-in smoker, dual-fuel (gas/charcoal) hybrid, or a 54″ mega-grill, you’d be looking at other brands.

In summary, Lion delivers premium-quality construction and cooking power on par with many top brands, often at a lower cost. It’s frequently cited as the best value for a heavy-duty stainless grill. You might miss out on some niche features or wide model selection that bigger brands provide, but for most customers seeking a reliable built-in gas grill, Lion offers everything you need. It strikes an excellent balance between durability, performance, and price in the premium grill market​

Can Lion grills be used as freestanding units or only built-in?

You can do both – Lion grills are designed to be versatile. The grill heads are primarily made for built-in installation in an outdoor kitchen island or enclosure, but Lion also offers compatible cart bases that transform the built-in grill head into a freestanding grill on wheels (similar to a traditional gas grill cart). For example, the Lion L90000 40″ grill is available in a freestanding cart version​, and the 32″ model can likewise be mounted on a Lion stainless steel cart. So, if you don’t have an outdoor kitchen island, you can purchase the Lion grill with a cart and use it on your patio as a standalone unit, complete with shelves and casters.

The cart units have spaces to hold a propane tank (for LP models) and they come with side shelves for workspace. Essentially, the grill itself is identical; it’s just installed in the cart instead of an island cutout. This gives you flexibility – you could start with a cart now and later remove the grill head to drop into a built-in structure if you build an outdoor kitchen. Just ensure you get the correct cart for the model (Lion makes carts specific to the 32″ and 40″ sizes). In summary, Lion grills can be freestanding or built-in: they are sold as built-ins by default, but an add-on cart is available to create a mobile freestanding BBQ station

Can a Lion grill run on propane and natural gas? (Is it convertible?)

Yes. Lion grills are available in either Natural Gas (NG) or Liquid Propane (LP) configurations, and they can be converted from one fuel type to the other with a proper conversion kit. If you purchase a Lion grill set up for NG, for example, and later need it to run on propane (or vice versa), Lion offers official conversion kits for this purpose.

Each conversion kit includes the specific gas orifices and valves required to switch the fuel type. For instance, the kit to convert the 32″ Lion (L75000) from NG to LP comes with four propane valves (one for each burner), a propane orifice for the rotisserie burner, and a propane regulator hose​. Similarly, there are kits for converting the 40″ 5-burner model. Essentially you’ll be swapping the gas valves or orifices to ones sized for the new fuel and installing the appropriate regulator.

Important: It’s recommended that a licensed professional or experienced technician perform the conversion, as it involves working with gas connections. After conversion, you should leak-test all fittings. Also note that using an unofficial kit or drilling orifices yourself could void the warranty or be dangerous. Always use the Lion-authorized conversion kit for your exact model​

What should I do if my Lion gas grill won’t ignite properly?

If your Lion grill is having trouble lighting (no ignition or only some burners lighting), here are some troubleshooting steps:

  • Check the Gas Supply: Ensure your fuel source is turned on and supplying gas. For propane, verify the tank is not empty and the valve is open. For natural gas, make sure the gas line valve is open. If you hear clicking of the igniter but no flame, the gas might not be reaching the burners. A quick test: try lighting the burner manually with a long lighter. If it ignites with a match/lighter, then gas is flowing (the issue is likely the igniter). If it will not ignite even manually, you likely have a gas flow issue – possibly a closed valve, tripped regulator (for LP), or blockage​.

  • Reset the Regulator (for LP): Sometimes propane regulators go into “bypass mode” if they detect a surge. To reset, turn off the grill and tank, disconnect the hose for a minute, reconnect, then slowly open the tank valve and try again. This can restore full gas flow if it was restricted.

  • Inspect and Clean the Igniters: Lion grills use electrode spark igniters (flame thrower style). Check that each burner’s igniter electrode is clean and properly positioned. Grease or debris can block the spark. If you see buildup or rust on the igniter tip or the surrounding burner port, gently clean it off (when grill is cool)​. Also ensure the igniter wire is securely connected. If your model has a battery spark igniter (some grills have a battery module for ignition), try replacing the battery. A weak or dead igniter battery will cause no spark​.

  • Listen and Look: When you press the igniter or turn the control knob to “Light,” you should hear a rapid clicking or whoosh (for flame-thrower type) and see a spark at the electrode. If you hear clicking but no spark visible, the electrode might be misaligned or worn – adjust it closer to the burner port by a few millimeters and try again. If you see spark but no flame, again double-check gas flow (the burner holes might be clogged – use a wire or paperclip to clear any blocked burner ports near the igniter).

  • Wind and Environment: If you’re grilling in a windy area, the wind can sometimes prevent the initial ignition. Shield the burner area from wind and try lighting again.

  • If Only One Side/Some Burners Light: Lion grills have individual igniters for each burner. If one burner lights but another doesn’t, try lighting the non-working burner with a match via the lighting hole. If that burner lights manually, focus on that burner’s igniter module for issues (could be a loose wire or bad electrode). If it doesn’t light manually, there may be a blockage in that burner’s gas jet.

  • Contact Support if Needed: If basic checks don’t solve it, refer to Lion’s manual for the specific igniter troubleshooting steps. Lion’s customer service can also assist – sometimes an igniter module might need replacement. Remember that the igniter (and other parts) are under warranty for at least a year, so don’t hesitate to use that.

By systematically checking gas supply and igniter function, you can usually pinpoint why a grill won’t ignite. Often, the fix is simple – like cleaning a dirty electrode or resetting the propane regulator. Once resolved, your Lion should be back to firing up with a single push-turn of the knob as intended!​

How do I clean and maintain a Lion stainless steel grill?

Regular maintenance will keep your Lion grill looking great and working optimally for years. Here are some cleaning and upkeep tips:

  • Routine Cleaning (After Cooking): After each use, burn off residue by running the burners on high for 5-10 minutes with the lid closed, then brush the cooking grates while they’re warm. Use a good quality grill brush (brass or stainless bristles) or a bristle-free coil brush to scrape off food debris from the 304 stainless steel grates. This prevents buildup that can cause corrosion or flare-ups.

  • Deep Cleaning Grates: Occasionally (every few uses), remove the grates and scrub them with warm soapy water or a degreaser. Rinse and dry thoroughly before putting them back.

  • Flavor Bars/Flame Tamers: Lion grills have stainless steel flame tamers over the burners. These should be cleaned of grease and carbon periodically. You can scrape them with a putty knife or wire brush. If very greasy, remove and soak in soapy water, then scrub and rinse.

  • Burner Maintenance: At least once or twice a season, inspect the burner ports (the little holes along each burner) for clogs. Use a small drill bit or paperclip to clear any blocked ports. This ensures even flame. Also check for any grease or debris on the ignition electrodes.

READ MORE HERE

What accessories or upgrades are available for Lion grills (e.g. searing burner, charcoal tray)?

Lion offers several accessories and upgrade options to enhance your grilling experience. Some popular Lion grill add-ons include:

  • Infrared Searing Burner: This is a drop-in ceramic infrared sear burner that can replace one of the standard gas burners. It outputs very intense heat (over 700°F) for steakhouse-quality searing. It’s interchangeable – you can swap a sear burner in when you want to sear steaks or tuna, then put the regular burner back for normal grilling. This interchangeable searing burner upgrade allows you to customize your burner setup any time​. BUY HERE

  • Charcoal Tray: Lion grills can actually be used to cook with charcoal using an optional stainless charcoal tray. This tray sits above the burners in place of a grate; you load it with charcoal and light the coals using the gas burners underneath (no lighter fluid needed)​. This effectively turns your gas grill into a charcoal grill when you want that charcoal flavor. It’s a great way to get the best of both worlds. BUY HERE.
  • Upgraded Flame Tamers (Ceramic Rods): By default Lion grills come with stainless steel flame tamer plates. Lion offers an upgrade to a ceramic rod flame tamer system. This consists of ceramic rods in a frame that sit above the burners. The ceramic rods provide more even heat distribution across the grill and absorb heat to radiate it, helping eliminate hot spots​. They also vaporize drippings effectively to add flavor and reduce flare-ups. It’s a recommended upgrade for those looking to improve heat consistency. BUY HERE
Do Lion grills come with any accessories or extras included?

Yes – one reason Lion grills are so popular is that they bundle a lot of extras with the grill at no additional charge. When you purchase a Lion Premium Grill Lion L75000 or L90000, you often receive the “Lion Gourmet Package” included. This typically consists of:

  • Rotisserie Kit: A full rotisserie spit rod, motor, and forks set is included with the grill. The grill has a built-in infrared back burner, and Lion provides the rotisserie equipment so you can start roasting chickens or prime rib right away.

  • Smoker Box: A stainless steel smoker box for wood chips is included. You can fill this small box with wood chips or pellets and place it over a burner to add smoky flavor to your gas grilling​.

  • Griddle Plate: Lion includes a removable stainless steel griddle plate that sits on the grates, plus a griddle remover tool. This flat top surface is great for cooking foods like eggs, pancakes, veggies, or fajitas on the grill.

  • Griddle Remover/Bottle Opener Tool: A two-in-one tool that helps lift the griddle plate out when it’s hot (acting like a spatula with hooks) and also features a bottle opener – a fun little extra.

  • Protective Cover: A heavy-duty vinyl Lion-branded grill cover is usually part of the package as well, perfectly fitted for the grill. Using the cover when the grill is not in use will protect your investment (see maintenance above).

In summary, you don’t have to buy a lot of add-ons separately when you choose Lion – the grill arrives with a suite of accessories to maximize its functionality from day one​. This is a big value advantage. Many competing brands sell these items separately (rotisserie kits alone can be $200+ extra). With Lion, it’s all in the box: you can grill, roast, griddle, and smoke with the included accessories. Just another reason Lion is considered a high-value choice for outdoor kitchens.

Are Lion Premium Grills worth the money compared to other grill brands?

For most shoppers, yes – Lion grills are widely considered “worth it” due to their combination of quality and price. Here’s why: Lion delivers restaurant-quality construction (304 stainless steel, heavy cast burners, etc.) and backs it with a lifetime warranty, yet the cost is often hundreds or even thousands less than some competitors. That value proposition has earned Lion a strong reputation. Industry experts have dubbed Lion the “heavy-weight champ of durability & affordability,” noting that the grills offer luxury-level toughness and longevity without the luxury price tag​.

Owners often comment that once they see and use a Lion grill, it feels like a high-end product. The grill is heavy and solid, the cooking performance is excellent, and it doesn’t have the flimsy parts or cheap feel that some lower-cost grills have. In fact, an expert review summarized that Lion grills “offer incredible durability and high-performance features at a competitive price point”, with solid construction that ensures long-lasting performance​. This means you’re investing in a grill that should serve you well for many years, rather than needing to be replaced every few seasons.

When comparing value, consider the included accessory package (rotisserie kit, etc.) – that’s a few hundred dollars of extras you’d pay for with other brands, but it’s free with Lion (boosting the overall value for the price). Also, the lifetime warranty on major parts is something usually seen only in much pricier grills.

Of course, what’s “worth it” can depend on your needs. If you require the absolute top-end features or a certain aesthetic that another brand offers (or a specific size not made by Lion), you might weigh those factors. But in the category Lion competes in (premium built-in gas grills), it’s frequently cited as one of the best bang-for-the-buck choices. You’re not overspending on marketing hype or superfluous gadgets – you’re paying for solid materials and reliable performance.

In summary, Lion grills provide exceptional value. They hold up against more expensive brands in build and cooking ability, yet leave extra money in your pocket (or budget to spend on other outdoor kitchen components). For buyers who want a high-quality outdoor grill without overspending, Lion is very often “worth it” and then some!

What are the advantages of a gas grill like Lion for outdoor cooking versus charcoal grills?

Gas and charcoal grills each have their pros and cons, and the best choice depends on what you value. Here are the main advantages of using a gas grill (like a Lion) for outdoor cooking, especially in an outdoor kitchen setting, compared to charcoal:

  • Convenience & Startup Time: Gas grills are extremely convenient. They ignite at the push of a button or turn of a knob and heat up to cooking temperature in about 5–10 minutes​. Charcoal grills, by contrast, typically take 20–30+ minutes to get the coals lit and ready (you have to light the charcoal, wait for it to ash over). If you grill frequently or on weeknights, a gas grill allows you to be cooking almost immediately – Kenji Lopez-Alt of Serious Eats notes that on busy weeknights, a gas grill gets dinner on the table fast with minimal fuss​. Charcoal is more of a time commitment each session.

  • Temperature Control & Consistency: Gas grills offer precise flame control via burner knobs. You can easily adjust the heat output or maintain a steady temperature (even holding a low simmer or specific temp for hours) with little effort. In fact, gas grills are very easy to set and maintain temperature – you dial the heat up or down as needed​. Charcoal, on the other hand, requires adjusting vents and arranging coals; it has a learning curve and requires constant attention to keep the temperature steady​. For tasks like roasting or baking on the grill, gas makes it simple to keep, say, 350°F consistently.

  • Cleaning & Maintenance: Using a gas grill is cleaner – there’s no ash to dispose of after cooking, and fewer soot deposits. After grilling, you just have to clean the grates and maybe wipe down grease, whereas a charcoal grill produces a pile of ash that must be emptied and can be messy. Day-to-day maintenance of a gas grill (especially stainless steel like Lion) often just means brushing the grates and emptying a drip tray occasionally, whereas charcoal grills involve ash removal and dealing with charcoal storage.

  • Overall Ease of Use: For the average person, gas grills are more user-friendly. Turn it on, grill, turn it off – done. Charcoal requires more steps: arranging coals, lighting (often with a chimney or lighter cubes), managing airflow, then waiting for cooldown and cleaning ash. Gas offers push-button convenience that encourages you to grill more often, since it’s as easy as using a kitchen stove.

  • Multi-Zone Cooking: While you can bank coals to create zones on a charcoal grill, a gas grill like Lion has multiple burners that you can set to different levels, making it very straightforward to create different heat zones (one burner high for searing, another low for warming, etc.). Want indirect heat? Simply turn off one or two burners and place food there, while other burners on medium act as the heat source. It’s very flexible without needing to move fuel around.

On the other hand, it’s worth noting a few things gas grills generally don’t do as inherently as charcoal: Charcoal fires can burn hotter – lump charcoal can exceed 800-1000°F for intense searing, whereas a standard gas grill maxes out around 500-600°F (though Lion’s optional sear burner or using the infrared back burner can close that gap). Charcoal also imparts a distinct smoky flavor from the combustion of briquettes/wood that gas is naturally lacking. However, as discussed earlier, Lion grills include a smoker box to add wood smoke, and you can even use a charcoal tray accessory, so you can mitigate that difference. In pure form though, charcoal grilling excels at smoky flavor and reaching ultra-high heat, and is often preferred for traditional low-and-slow barbecue or for grilling purists who enjoy the fire tending process​.

To sum up, the advantages of a gas grill like Lion are speed, convenience, and control. You can grill on a moment’s notice, easily manage your heat, and have a generally cleaner process. For an outdoor kitchen, this convenience is golden – it makes the grill as approachable as your indoor kitchen appliances. Charcoal grilling can absolutely produce wonderful flavor, but it asks for more time and effort. Many avid grillers actually have both types for different occasions. But if you value quick and easy grilling with great results, a gas grill is a fantastic choice. And with a Lion gas grill, you can always throw in some wood chips for flavor or the charcoal tray when you crave that charcoal experience, giving you the best of both worlds

ABOUT LION BBQ DIRECT

Are you the manufacturer Lion Premium Grills?

No, we’re not — Lion BBQ Direct is owned by Best of Backyard A trusted dealer for Lion Premium Grills.

That means Our friendly team is here to help you score the best deals, find that hard-to-get part, and share expert tips for everything related to Lion Grills.

Remember, the manufacturer doesn’t sell directly to the public—so you’re in the right place for genuine expertise and a whole lot of grill love. Let’s make your backyard adventure unforgettable!

What should I do if I receive a damaged or incorrect product?

If your order arrives damaged or you receive the wrong item, contact our customer support right away. For freight deliveries, do not sign for or accept a severely damaged shipment – instead, refuse delivery and notify us immediately with your order number and photos of the damage​. We will quickly arrange a replacement or refund in such cases. If the damage is minor, note it on the delivery receipt and contact us for guidance on a resolution​. In the case of an incorrect product shipped due to our error, we will promptly send the correct item at no extra cost and cover the return shipping for the wrong item​. Our goal is to make sure you get the exact product you ordered in perfect condition.

Can I change or cancel my order after it has been placed?

We process orders quickly (often within 24–48 hours)​, so if you need to modify or cancel your order, please contact our customer service as soon as possible. We will do our best to accommodate changes or cancellations before your order ships. However, once an order has been processed for shipment (or already shipped out), we may not be able to intercept it. In that case, you might need to wait until the package arrives and then initiate a return. To improve the chances of a successful change or cancellation, reach out to us by phone or email immediately after placing your order. Our team will confirm if the order can be adjusted or stopped in time. (Please note that due to our speedy fulfillment, order changes/cancellations are not guaranteed once processing has begun.)

How do I track my order and what is package tracking?

Tracking your LionBBQDirect order is easy. Once your order ships, you will receive a confirmation email that includes a tracking number and a link to track the package’s status in real time​. Simply click the link or enter the tracking number on our tracking page (or the carrier’s website) to see updates on your shipment’s progress. Package tracking allows you to monitor the location and estimated delivery date of your shipment as it moves through carriers like UPS, FedEx, or USPS​. If your tracking information isn’t updating or you have any concerns about your shipment, contact our support team for assistance​. We’re here to help ensure your order reaches you smoothly.

What are the available shipping options and estimated delivery times?

We offer standard shipping on all orders within the contiguous United States. In fact, we provide free standard shipping for most orders over $60 as a perk to our customers​. Small parcel items (like grill tools or accessories) are typically shipped via UPS, FedEx, or USPS and usually leave our warehouse within 1–2 business days of your order being placed​. Delivery times for these packages are usually in the range of 3–7 business days after dispatch, depending on your location​. For larger items such as full-size grills or outdoor kitchen islands, we use LTL freight delivery. Freight shipments are palletized and include a scheduled delivery appointment and curbside drop-off with a liftgate truck for safe unloading​. These larger shipments may take a bit longer (usually about 5–10 business days in transit, varying by distance) and the carrier will call you to arrange a delivery window. We currently do not offer expedited shipping options for most orders – this is to ensure items (especially large ones) are handled carefully and arrive intact​. If you have special delivery requirements or time constraints, feel free to reach out to our team and we’ll do our best to assist.

How do I handle a missing or delayed shipment?

If your order is delayed beyond the expected delivery window, first check the tracking information emailed to you. Sometimes delays occur due to weather, high shipping volumes, or logistical issues. Tracking updates can provide insight into any transit holdups. If you see a significant delay or no movement in the tracking for several days, please contact our support team so we can look into it and help resolve the issue promptly​. We can reach out to the carrier on your behalf if needed. In the case of a missing shipment – for example, if tracking shows delivered but you did not receive the package – notify us as soon as possible. We advise checking around your property and with neighbors first, as carriers sometimes leave packages in safe areas. If it’s still missing, we will assist you in filing a lost package claim with the carrier​. (We are not liable for packages lost in transit, but we will work with you and the shipper to locate the package or get a replacement sent out​.) The key thing is to keep your tracking number handy and inform us of any issues. Our team will coordinate with UPS/FedEx/USPS to trace the shipment and make sure you ultimately receive your order. Your satisfaction is our priority, so don’t hesitate to reach out if a delivery seems unusually delayed or goes missing.

What is your return and exchange policy?

We want you to be happy with your purchase. LionBBQDirect offers a 30-Day Return Policy for new, unused items. This means if you’re not completely satisfied, you may return brand-new, unused products in their original packaging within 30 days of delivery for a full refund or exchange​.

To qualify, the item should be in resalable condition – no signs of use, scratches, or installation, and with all original parts, manuals, and packaging intact​.

To initiate a return, simply contact our customer service team with your order number and reason for return within that 30-day period​. We will provide you with return instructions, including an RMA (Return Merchandise Authorization) number and a return shipping label or address. Please do not send back items without first obtaining an RMA, as unauthorized returns may be refused at our warehouse.

In most cases, customers are responsible for return shipping costs, unless the return is due to an error on our part or a product arriving defective​. Once we receive and inspect the returned item and confirm it’s in good condition, we will issue a refund to your original payment method. Refunds are typically processed within a few business days after the return is received. If you prefer an exchange (for example, different model or size), the fastest method is to place a new order for the desired item and then return the original item for a refund – this ensures the replacement item is shipped to you quickly​.

How do I initiate a return, and are there any restocking fees?

To start a return, contact us via phone or email and provide your order number and the reason for the return or go to our returns page HERE.

Our customer service will guide you through the process and issue you a Return Merchandise Authorization (RMA) along with instructions on how and where to send the item back. We’ll also clarify any shipping arrangements at that time. As for restocking fees: we generally do not charge a restocking fee for returns of unused items in original condition within 30 days – you will simply receive a full refund minus any applicable shipping costs. However, certain returns may be subject to a restocking fee (usually around 15%) in specific situations.

For example, if an item is returned damaged, missing components, or not in its original packaging, a restocking fee may apply to cover the cost of refurbishing or repackaging​. Also, large freight items that require special handling could incur a restocking fee, especially if returned outside the standard return window or without proper preparation. We will always inform you in advance if any restocking fee will be deducted from your refund. Note that if a return is due to our error or a defective product, no restocking fee will be charged – those cases are fully covered by us. Our aim is to make returns as hassle-free as possible, so just reach out to initiate the process and we’ll take care of the details.

Can I return a used product if I am not satisfied?

Our return policy covers new and unused products. If a product has been used or installed, it typically cannot be returned for a full refund just because you are unhappy with it. All returned items must be in like-new, resalable condition​

Using a grill or any product even once usually means it’s no longer in brand-new condition, and thus it may not be eligible for a standard return. In some cases, if you do return a product that has obvious signs of use, we may only be able to offer a partial refund (or possibly no refund) depending on the condition of the item​

We strongly encourage customers to inspect and test fit items (without actually firing up or fully installing equipment) as much as possible before using them, to ensure it meets your needs. If your product has been used and is malfunctioning or defective, that would fall under a warranty claim rather than a change-of-mind return – in such cases, we’ll work with you to repair or replace the item per the warranty. But if it’s simply a matter of dissatisfaction after using the product, unfortunately we cannot take it back as new. Always reach out to us if you’re unsure; we can sometimes troubleshoot issues or find other solutions to make sure you’re satisfied with your purchase.
What payment methods do you accept?

LionBBQDirect.com accepts a variety of payment methods to make your shopping experience convenient and secure. We welcome all major credit cards, including Visa, MasterCard, Discover, and American Express. We also accept debit cards that have a Visa or MasterCard logo. In addition, we support PayPal for those who prefer to pay using their PayPal balance or linked accounts​. Using PayPal can also give you the option of PayPal Credit, which is a way to finance your purchase through PayPal’s system. Our online checkout is powered by a secure WooCommerce platform​, so you can be confident that your payment details are handled safely. Unfortunately, we do not accept checks or cash on delivery; all orders must be paid in full online at the time of purchase. If you have any specific questions about payment options or run into issues during checkout, our customer service team is happy to assist.

Do you offer financing, payment plans, or special promotions?

Yes, we understand that BBQ islands and premium grills can be a big investment, so we offer financing options to help you spread out the payments. LionBBQDirect has partnered with financing providers (such as Affirm or Paypal pay later) to enable qualified customers to pay over time in monthly installments. At checkout, you may see an option to apply for financing: the application is quick and won’t affect your credit score to check eligibility. Upon approval, you could choose a payment plan that fits your budget – for example, terms up to 12 or 24 months are available, and in some cases promotional rates like 0% APR for a certain period might be offered on select products or during special events​. Additionally, we occasionally run special promotions such as seasonal sales, bundle discounts, or coupon codes (for instance, a promo code offering $ off a purchase over a certain amount). These promotions can provide significant savings or no-interest financing windows. Keep an eye on our website’s banner announcements and the Promotions page for any active deals

How do I contact customer support for assistance?

We’re here to help with any questions or issues you might have. You can reach LionBBQDirect customer support through several channels:

  • Phone: Call us at 951-977-8222 to speak with a representative directly​. (If you prefer a toll-free line, you can also use our parent company’s number (888) 731-2629 which will connect you to the same team.) Our support staff are available during normal business hours to assist you.
  • Email: Send us an email at info@bestofbackyard.com (our customer service email). Please include your order number (if applicable) and a description of your question or issue. We typically respond within 1 business day, if not sooner​.
  • Contact Form: On our website, you can visit the Contact Us section and fill out the contact form with your inquiry. This will send a message directly to our support inbox as well.
    We pride ourselves on friendly and responsive customer service. Whether you need help with selecting a product, have questions about an order status, or require technical support, don’t hesitate to get in touch. We also have an FAQ and policy pages online that address common inquiries, but we’re always just a call or email away for personalized assistance.
What warranty coverage is included with my purchase?

All products sold on LionBBQDirect are brand-new and backed by manufacturer warranties. Specifically, if you purchase a Lion Premium Grill (our flagship brand), it comes with an excellent manufacturer’s warranty that protects your investment​.

Lion Premium Grills provide:

  • Lifetime Warranty on key components such as the cast stainless steel burners, the stainless steel grill housing/frame, and the stainless steel cooking grids​. These critical parts are built to last and are covered for the life of the product for the original owner.
  • 3-Year Warranty on the stainless steel flame tamers (sometimes called heat distribution plates)​
  • 1-Year Warranty on all other parts and components, including gas valves, knobs, igniters, lights, and other smaller pieces​.This tiered coverage means most of the main grill body and burners are covered long-term, while the smaller or wear-and-tear components have a year of coverage against defects. Note that warranties cover manufacturing defects or failures under normal residential use – they do not cover issues from misuse, lack of maintenance, or commercial use​. If any issue arises with your product that you believe should be covered under warranty, you can contact us for assistance. We will help facilitate the warranty claim with the manufacturer (often this involves providing proof of purchase and details about the issue). In many cases, the manufacturer will repair or replace the defective part. Labor is typically not included under manufacturer warranties, meaning the warranty will provide replacement parts but not the cost of installing them​. However, our support team can help guide you through the replacement process. Rest assured, when you buy from LionBBQDirect, you are getting authentic products with full manufacturer backing. For detailed warranty terms, you can refer to the warranty documentation that comes with your product or find the info on our site. And as always, reach out to us if you have any warranty questions – we’ll be happy to help.
Do you offer promo codes, discounts, or price matching?

Absolutely! We regularly offer promo codes and special discounts to give our customers extra value. For example, we’ve had promotions like 10% off your first order over a certain amount with a code, or specific deals like “Save 10% off on Lion BBQ Direct” with promo code LionBBQ10 at checkout​. These coupon codes are advertised on our site’s Promotions page and sometimes in our newsletters. We also run seasonal sales (holiday specials, Black Friday, etc.) and bundle deals (e.g. buy a grill plus accessories at a package discount). Keep an eye on the Promotions & Exclusive Deals section of our website for the latest offers – this is where we post current coupon codes and rebate opportunities from manufacturers​

In addition to promo codes, LionBBQDirect honors a Lowest Price Guarantee. If you find the exact same item in stock at a lower price from an authorized competitor, let us know. We will beat the competitor’s price by 10% of the difference as part of our price match policy​. This ensures you’re not only getting great service but also the best price available when shopping with us. (Certain rules apply, such as the competitor’s listing must include any shipping or tax in the total price, and the item must be identical and new. Contact us with the competitor quote or link and we’ll verify and adjust your price accordingly.)